Welcome to FleetPoint LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.fleetpointsafety.com (the “Site”) and the safety, compliance, and legal support services we provide (the “Services”).
By accessing the Site or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
Services Overview
FleetPoint LLC provides a platform that connects commercial drivers and motor carriers with professional safety experts. Our services include, but are not limited to:
Traffic ticket and citation resolution assistance.
DOT and MC registration and compliance consulting.
Motor Vehicle Record (MVR) monitoring.
Driver Qualification File (DQF) management.
Roadside inspection review and DataQ challenges.
No Legal Advice / Attorney-Client Relationship
FleetPoint LLC is not a law firm. Therefore, the following apply:
The information provided on this Site is for informational purposes only and does not constitute legal advice.
Using our Services or submitting a ticket does not create an attorney-client relationship between you and FleetPoint LLC.
The “Double Refund” Guarantee
We offer a guarantee for specific ticket resolution cases that we accept.
Eligibility: This guarantee applies only to cases where FleetPoint LLC explicitly confirms acceptance in writing and the user has paid the required fee in full.
Terms: If we accept your case and are unable to deliver a resolution (as defined in your specific service agreement), we will refund double the amount paid to FleetPoint LLC for that specific service.
Exclusions: This guarantee does not apply if the user provides false information, fails to appear in court when required, or fails to provide requested documentation in a timely manner.
User Responsibilities
As a user of our Services, you agree to:
Provide accurate, current, and complete information regarding your driving record, citations, and company status.
Notify us immediately of any changes to your contact information or the status of your legal cases.
Comply with all Federal Motor Carrier Safety Regulations (FMCSR) and state laws.
Acknowledge that final legal outcomes depend on court decisions and the specific facts of your case.
Fees and Payment
Pricing: Service fees are outlined in our pricing packages or provided via custom quote.
Authorization: By providing payment information, you authorize us to charge the specified fees for the selected Services.
Third-Party Costs: You are responsible for any court fines, filing fees, or penalties imposed by regulatory bodies or courts, which are separate from FleetPoint LLC service fees.
Cancellation Policy
You may cancel your requested services at any time by contacting us at info@fleetpointsafety.com. For continuous or subscription-based services, cancellations must be made prior to the next billing cycle to avoid future charges. For one-time services (such as ticket resolution or DOT/MC setup), cancellations made after work has commenced may not be fully refundable. Refunds, if applicable, will be processed in accordance with our Refund Policy and the specific terms of your service agreement.
Communication & SMS Consent
By using our Site and providing your phone number, you expressly consent to receive communications from us, including SMS/text messages, regarding:
Case updates and assessments.
Reminders for documentation or court dates.
Promotional offers (which you may opt-out of at any time).
Standard message and data rates may apply. You can opt-out by texting “STOP”.
Compliance and Audits
If you utilize our Mock Audit or Weekly Safety Services, you acknowledge that FleetPoint LLC provides recommendations based on current FMCSA standards. We do not guarantee that a carrier will pass an official DOT audit, as compliance is the ongoing responsibility of the motor carrier and its management.
Limitation of Liability
To the maximum extent permitted by law, FleetPoint LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our Services, including but not limited to loss of driving privileges, increased insurance premiums, or carrier fines.
Intellectual Property
All content on this Site, including text, graphics, logos, and software, is the property of FleetPoint LLC or its content suppliers and is protected by United States and international copyright laws.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any changes by updating the “Last Updated” date at the top of this page. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
Contact Information
If you have any questions about these Terms, please contact us at:
FleetPoint LLC
Address: 4-13 Dorothy St, Fair Lawn, NJ 07410
Email: info@fleetpointsafety.com
Phone: +1 551-758-8641